Shipping Your Unit Properly
Thank you for taking a moment to view our suggested steps for shipping your avionics into Bevan Aviation. Our shipping expert sends over 2,000 packages a year without any claims for damaged boxes, so we know what we’re talking about!
We’ve provided the perfect form to ship with your unit, see below. You do not need an RMA number, but you DO need paperwork. We receive hundreds of radios a week so yours is just one of many. To process your radio we need all the information to properly get your unit into queue. This form is exactly what we need to get your unit back to you in the quickest fashion.
- The Bevan Dos
- DO wrap your avionics in 2 inches of good bubble wrap ON ALL SIDES!
- DO make sure the thickest bubble wrap is covering the connectors and faceplates.
- DO use peanuts or foam around the unit and OVER FILL the box so it is still firm after shifting.
- DO put paperwork IN your box.
- DO insure your unit.
- The Bevan Don’ts
- DO NOT reuse the “form around” type foam. This foam is intended for a smaller object that it was originally formed around. The unit needs to be packed tight.
- DO NOT use or reuse the air pillow shipping bags. These do not stay in place while the unit is in transit. They lose air over time.
- DO NOT reuse a weak box. If there are any creases, punctures, tears or areas of weakness, please do not use the box. There are two reasons for this: One, the box is already weak and it will be getting weaker throughout transit. Two, if damage occurs, all three shipping companies named above WILL NOT cover the damages. They insist on using a box that appears to be in new/great condition.
- DO NOT ship too many units in a box that cannot handle the load.
- DO NOT try and save money on shipping. It is not worth the risk. We can bet your avionics are dated but still in great working condition and you do not want to have to find another to replace it. It may not be replaceable.
- DO NOT ship avionics in Flat Rate shipping boxes or bubble/fiber envelopes.
Steps to Follow
Find a box that has 3 or more inches of extra room on the six sides of the unit.
Wrap your avionics in 2 inches of good-quality bubble wrap.
Lay a protective layer about 2 inches thick of padding on the bottom of your box. This could be shipping paper, layered bubble wrap, shipping peanuts or thick foam.
Next, lay your unit on this layer and pack any of the above around it, over packing it tightly. Remember that packages are tossed around and objects settle as they shift.
Include the following to ensure your unit is repaired, billed and shipped to the correct person:
- Your name and/or business
- Your phone number and/or cell number
- Your shipping address and your billing address
- The discrepancy of the unit. We need to know what issues you are having and what is happening while in the plane and/or what lights or sounds are causing problems. Even if you have called in and talked with a technician, we need paperwork.
- Include your downtime of the unit. If you are needing a quick turn, please call to notify the technician AND state this on your paperwork.
- Note: You do not need an RMA number for repairs or returns.
Remember to insure your box for an appropriate amount. This is determined by the cost to replace each avionics unit you are shipping.
- UPS automatically insures for $100
- FedEx automatically insures for $100
- USPS automatically insures for $50 on Priority Mail and $100 on Priority Mail Express